Refund Policy

Last Updated: December 18, 2024

Overview

This Refund Policy outlines the terms and conditions regarding refunds for live webinars offered by Success Gyan India LLP (“we,” “us,” or “our”). By purchasing access to our live webinars, you acknowledge and agree to this Refund Policy.

Live Webinar Policy

Due to the real-time, interactive nature of our live webinars:

  • All purchases for live webinar access are final and non-refundable
  • The live webinar fee covers exclusive access to real-time training, live interaction with presenters, and any accompanying materials provided during the session
  • Once a purchase is completed, no refunds will be issued regardless of attendance or technical issues on the participant’s end

Missed Webinar Policy

If you are unable to attend your scheduled live webinar:

  • You may request to join the next available batch of the same webinar at no additional cost
  • Your request must be submitted via email to info@successgyan.com
  • Transfer to the next batch is subject to availability
  • This one-time transfer option must be utilized within 3 months of the original webinar date

Exceptions

We understand that exceptional circumstances may arise. In the following cases, we may consider providing compensation in the form of future webinar credits:

  • If we cancel the live webinar
  • If we experience technical difficulties on our end that prevent delivery of the primary webinar content
  • If we make significant changes to the advertised webinar content or presenter

Technical Requirements

To ensure the best possible experience:

  • We recommend testing your system compatibility before purchase
  • We provide technical requirements and specifications in advance
  • We offer preliminary connection tests before important sessions
  • Technical issues on the participant’s end (including but not limited to internet connectivity, device compatibility, or local power issues) do not qualify for refunds

Payment Processing

  • All payments are processed securely through our authorized payment partners
  • The charge will appear on your statement as “Success Gyan India LLP”
  • Any payment disputes must be raised within 48 hours of purchase

Contact Information

If you have questions about this Refund Policy or need to discuss exceptional circumstances, please contact us:

  • Email: info@successgyan.com
  • Address: 24, Bhagirathi Ammal St, Rama Kamath Puram, T. Nagar, Chennai, Tamil Nadu 600017, India

Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new Refund Policy.

Compliance Statement

This Refund Policy complies with applicable consumer protection laws and Google Ads policies. We strive to be transparent about our no-refund policy for live webinars and communicate this clearly before purchase.